Privacy Policy
Last Updated: March 15, 2025
At Dynamic Intelliconnect, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our educational services. We operate in compliance with Taiwan's Personal Data Protection Act and international standards to keep your data secure.
Information We Collect
When you engage with our budget risk management courses and educational programs, we gather different types of information. Some you provide directly, and some we collect automatically as you use our platform.
Personal Information You Provide
This includes data you share when enrolling in courses, creating an account, or contacting us:
- Full name and contact details (email address, phone number)
- Physical address in Taiwan for enrollment verification
- Educational background and work experience relevant to finance
- Payment information processed through secure third-party providers
- Course preferences and learning goals
- Communication records when you reach out to our support team
Automatically Collected Data
Our systems collect certain technical information to improve your learning experience:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Course progress and assessment results
- Time spent on different learning modules
- Interaction patterns with educational content
How We Use Your Information
Your data helps us provide better educational services and improve our programs. Here's what we do with it:
| Purpose | Description |
|---|---|
| Course Delivery | Providing access to learning materials, tracking progress, issuing certificates |
| Communication | Sending course updates, schedule changes, and educational resources |
| Payment Processing | Managing tuition fees and maintaining financial records |
| Program Improvement | Analyzing learning patterns to enhance course quality |
| Support Services | Responding to inquiries and resolving technical issues |
We never sell your personal information to third parties. Your data stays within our educational ecosystem and is only shared when necessary to deliver our services or comply with legal requirements.
Data Sharing and Third Parties
Sometimes we need to share limited information with trusted partners who help us run our programs. These relationships are carefully managed.
Service Providers We Work With
We partner with specialized companies that support our educational operations:
- Cloud hosting providers for secure data storage and platform infrastructure
- Payment processors that handle tuition transactions securely
- Email service providers for course communications
- Analytics tools to understand how students interact with content
- Video hosting platforms for recorded lectures and demonstrations
All third-party providers are contractually required to protect your data and use it only for the specific services they provide to us. They can't use your information for their own purposes.
Legal Requirements
We may disclose your information if required by Taiwan law enforcement, regulatory bodies, or court orders. This happens rarely and only when legally necessary.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act, you have several rights regarding your personal information. We make it straightforward to exercise these rights.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 15 business days.
Correct Information
Update or fix any inaccurate data in your profile. Most changes can be made directly through your account settings.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements for educational records.
Restrict Processing
Limit how we use your data in certain situations while we verify accuracy or resolve concerns.
Data Portability
Receive your personal data in a structured, machine-readable format for transfer to another service.
Withdraw Consent
Revoke permission for processing activities based on your consent, though this may affect course access.
How to Exercise Your Rights
Send your request to our privacy team at info@dynamicintelliconnect.com. Include your full name, account email, and specific action you want us to take. We'll verify your identity and respond within the timeframes required by Taiwan law.
Data Security Measures
Protecting your information is a priority. We use multiple layers of security to prevent unauthorized access, disclosure, or loss.
Technical Safeguards
- Industry-standard encryption for data transmission (TLS 1.3)
- Encrypted storage for sensitive personal and financial information
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff accessing student data
- Automatic session timeouts to prevent unauthorized access
- Regular backups stored in geographically distributed locations
Organizational Measures
We maintain strict internal policies limiting data access to employees who need it for their roles. Staff receive regular privacy training, and we conduct background checks on team members handling sensitive information.
While we implement strong security practices, no system is completely invulnerable. If a data breach occurs that affects your information, we'll notify you and relevant Taiwan authorities within 72 hours as required by law.
Data Retention Periods
We keep your information only as long as necessary for educational and legal purposes. Different types of data have different retention schedules.
| Data Type | Retention Period | Reason |
|---|---|---|
| Student Records | 7 years after course completion | Educational certification and transcript requests |
| Financial Records | 10 years | Taiwan tax compliance requirements |
| Course Progress Data | 3 years after last activity | Program improvement and analytics |
| Marketing Communications | Until you unsubscribe | Ongoing engagement preferences |
| Support Inquiries | 2 years | Service quality and dispute resolution |
After retention periods expire, we securely delete or anonymize your data so it can no longer identify you personally.
International Data Transfers
Your personal information is primarily stored on servers located in Taiwan. However, some of our service providers operate infrastructure in other countries.
When data moves outside Taiwan, we ensure adequate protection through:
- Standard contractual clauses approved by data protection authorities
- Selecting providers in countries with adequate privacy protections
- Implementing additional security measures for cross-border transfers
- Regular compliance reviews of international partners
You have the right to obtain information about where your data is stored and the safeguards protecting international transfers.
Cookies and Tracking Technologies
Our learning platform uses cookies and similar technologies to improve functionality and understand how students interact with content.
Types of Cookies We Use
- Essential cookies that enable core platform functions like login and course access
- Performance cookies to track loading times and technical issues
- Functional cookies to remember your preferences and settings
- Analytics cookies to understand learning patterns and improve content
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some platform features, but essential educational functions will continue working.
Children's Privacy
Our courses focus on professional budget risk management education. We don't knowingly collect information from anyone under 16 years old without parental consent, as required by Taiwan law.
If you're a parent who believes your child provided us with personal information without consent, contact us immediately so we can remove that data from our systems.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students by email and post the updated policy on our website.
The date at the top shows when this policy was last revised. Continuing to use our services after updates means you accept the new terms.
Questions About Your Privacy?
If you have concerns about how we handle your personal information, want to exercise your privacy rights, or need clarification about this policy, we're here to help.